Pluxee Lunch card
Connect with new customers and aim higher for your business thanks to the power of digital!
A new digital solution, with more advantages for you and the consumers
The Pluxee Lunch card enables the consumers to use their Pluxee Lunch under digital format. Every month, the credits are loaded on the card by their employers and the users can spend them on site or online for take away or delivery orders.
The Pluxee Lunch card works like a VISA bank card with PIN code or contactless payment, mobile payment (Apple Pay & Pluxee Pay) and CVV code to secure online transactions.
Advantages of the Pluxee Lunch card
Making the consumer experience easier means encouraging them to spend more in your stores. But that's not the only advantage of the Pluxee Lunch card:
- Faster and more hygienic checkout
- No need to check the validity of each voucher
- Accounting is simplified: No need to sort and count the vouchers
- No change to give back: payment down to the penny
Becoming a Pluxee Lunch card affiliate : It's really that simple!
Become a member of the Pluxee Lunch card network by affiliating now! By offering this new payment method, you will generate new business opportunity and retain your current clients at the same time.
Consumers can geolocate the merchants from the acceptance network on the mobile application Pluxee or on the web portal. On these platforms, the users can manage their account, consult their balance and their transaction history and benefit from promotions.
If your store or your website is accepting the payments via VISA, you can get affiliated by completing the online affiliation form.
Step 1
Fill in the affiliation form online
Step 2
Our local team will contact you to send your contract for signature
Step 3
Send us back your signed contract. We will then activate your payment terminal
Step 4
Accept the Pluxee Lunch card as a payment method
Got a question? The answer is here!
How long does it take to activate my devices?
From the moment we receive your signed contracts, activation generally takes less than 24 hours.
This of course depends on the number of points of sale to be activated.
How long does it take to receive the transaction amount?
Unlike paper vouchers, Pluxee is not responsible for refunding your transactions when they take place with the card.
The refund is made by your payment service provider (SIX, Worldline, ServiPay, BSPayone, etc.) and the speed of the refund depends on the terms agreed with the latter.
What does the card look like and how does it work?
This is what the Pluxee Lunch card looks like:
For the moment we have still some valid Sodexo cards on the market, you can continue to accept them as well:
It is a VISA DEBIT card that works like a classic VISA card: it has a chip for contactless payments and also allows secure online payment.
The card only works in Luxembourg, at affiliated points of sale.
Is my payment service provider able to accept the Pluxee card?
To date, all known acquirers in Luxembourg are able to accept our Pluxee card, with the exception of SumUP which, for its own reasons, has decided not to allow acceptance of our card.
How do I obtain a window sticker?
Should you wish to obtain a sticker for the window of your business to show that you accept Pluxee products you can:
- come in person to the Pluxee members’ desk at 39 Rue du Puits Romain, Bertrange, between the hours of 8:30am-12pm and 1:30pm-4pm
- call the affiliation department on 28 76 15 00
- send an e-mail to request a window sticker at merchants.lu@pluxeegroup.com.